With the closure of many Sears stores and the company’s Chapter 11 bankruptcy filing, many consumers have been left wondering: Is Sears service still available? Particularly, customers who have purchased appliances or signed up for repair services might be asking if they can still rely on Sears for repairs or warranty claims. Here’s what you need to know about Sears Home Services and whether it’s still operational.
Sears Service: A Continued Presence 🔧
Despite the financial challenges Sears has faced, Sears Home Services is still very much a “thing.” This division, which offers a range of repair and maintenance services for home appliances, is still active and operated by Transformco, the company that now owns Sears and Kmart. While many of Sears’ physical stores have shuttered, their repair services remain available, and they continue to serve customers across the U.S. 🇺🇸
Sears Home Services provides appliance repair for major brands, including washers, refrigerators, ovens, and dishwashers. They also offer HVAC services for heating and cooling systems, making it a one-stop shop for various home repair needs. If your home appliances break down or your HVAC system requires attention, Sears Home Services can still send a technician to perform the necessary repairs.
Sears Service:Warranty Coverage Still Honored 📅
One of the main concerns for many consumers was whether their appliance warranties would still be honored after Sears’ bankruptcy. The good news is that Sears Home Services is still honoring warranties. If you purchased an appliance from Sears and it’s under warranty, you can call Sears Home Services at (469)839-6272 for any repair or service needs related to your warranty. 📞
In fact, when we reached out to Sears Home Services recently, a representative confirmed that while the retail side of the business is closing, their in-home services are expanding. They assured us that technicians are still available in most areas, and Sears is committed to honoring any existing warranties, regardless of the store closures. ✔️
Sears Parts Direct: A Go-To for Appliance Parts 🔧
Another vital resource offered by Sears is Sears Parts Direct, which has become one of the most widely used platforms for sourcing appliance parts. Despite the company’s challenges, Sears Parts Direct continues to be a valuable tool for customers and appliance repair companies alike. The website offers a vast selection of parts in stock and provides detailed parts diagrams for numerous appliance brands.
Some of the brands Sears Parts Direct supports include:
- Whirlpool
- Kenmore
- Frigidaire
- Maytag
- KitchenAid
- Samsung
- LG
- GE Appliances
- Electrolux
- Amana
Whether you’re looking for a replacement part for a washer, refrigerator, or oven, Sears Parts Direct remains one of the largest and most comprehensive parts resources available. The website is easy to navigate, and it’s an essential tool for both DIYers and repair professionals. 🔍
That said, customer service is one area where Sears Parts Direct has faced criticism. Many customers report difficulty getting in touch with a representative, and even when they do manage to reach someone, resolving issues—especially related to returns or defective parts—can be a challenge. 😕 Nonetheless, the extensive inventory and detailed parts diagrams make Sears Parts Direct a go-to option for anyone in need of appliance parts. You can visit the website at Sears Parts Direct.
Supporting Local Appliance Parts Stores 🏪
If you’re looking for a local alternative, consider supporting AppliancePartsDealer, a family-owned appliance parts store based in Georgia. AppliancePartsDealer has a great selection of parts for many brands, and their customer service is generally more responsive than larger national retailers. 👨🔧
If you can’t find a specific part on their website, they offer direct email support, and they’ll happily list the part you’re looking for. It’s a great way to support local businesses and get personalized service. Visit them at AppliancePartsDealer. 💻
High-End Appliance Service in Alpharetta, GA 🔝
If you’re in the Alpharetta, GA, area (or the surrounding regions) and need high-end appliance repair, Atlanta City Appliance Repair, Inc. is a trusted choice for brands such as Viking, Sub-Zero, Dacor, Thermador, Miele, and more. Their expert technicians are trained to handle complex and luxury appliance repairs with precision and care. ⚙️
For professional service, call (404)903-1453 to schedule a repair or consultation. You can also visit their website at Atlanta City Appliance Repair, Inc. for more information. 🌟
The Future of Sears Service 🔮
While Sears may no longer be the retail giant it once was, Sears Home Services continues to operate and provide essential services, including appliance repairs and warranty fulfillment. The company has reassured customers that even though the physical stores are disappearing, they are still fulfilling their obligations when it comes to appliance repairs, maintenance, and warranty services.
If you have an appliance under warranty from Sears or need repairs on major household appliances, rest assured that Sears Home Services is still operational and ready to assist. Whether it’s a dishwasher that’s no longer working or a refrigerator that needs a technician’s touch, Sears Home Services is still the go-to provider for many. 🏠
Contacting Sears Home Services 📲
If you need help with appliance repairs or want to make a warranty claim, you can still reach Sears Home Services. Call (469)839-6272 for service under the Limited Warranty or to book a repair appointment. Despite the challenges Sears has faced over the years, their commitment to customer service continues to stand strong. 💪
In conclusion, while the retail side of Sears may have seen better days, Sears Home Services and Sears Parts Direct remain trusted resources for appliance repairs and parts. Whether you need to get a repair or source a replacement part, these services are still up and running, providing a valuable lifeline for homeowners and professionals alike. And for those looking for top-tier high-end appliance repair in the Alpharetta area, don’t forget to check out Atlanta City Appliance Repair, Inc. for expert service on brands like Viking, Sub-Zero, Dacor, Thermador, Miele, and more. 🔧