If your GE double wall oven displays the F97 error code, you’re not alone. This is a fairly common issue, especially in convection models like the GE JT3500SF3SS. In a recent service call, we resolved this exact problem by replacing the lower cooling fan (part # WB26X35089), which is often the root cause.
Understanding the F97 Error Code in GE Wall Ovens
This specific error typically points to a malfunction in the cooling system, particularly the lower fan or its related circuitry. It signals that the fan may be failing, turning too slowly, or not spinning at all.
In many GE double ovens, fan speed sensors are integrated into the fan motor, and if the sensor fails, the oven assumes the fan isn’t working. This can lead to system shutdown for safety reasons.
Common Reasons Behind the F97 Fault Code
Several components could trigger the F97 error. While some cases may involve multiple factors, most are narrowed down to one or two key parts.
Lower Cooling Fan Malfunction
The most frequent cause is the lower cooling fan failing to operate as it should. Whether it’s worn out or stuck, the fan can cause airflow problems that trigger the error. In over 75% of our service calls, replacing this part resolves the issue.
Fan Speed Sensor Failure
Another culprit could be the sensor attached to the fan. In some GE models, this sensor is built into the fan assembly. When it malfunctions, it fails to relay accurate RPM signals to the control board.
Main Control Board Issues
There are situations where the control board doesn’t properly regulate the fan’s operation. If your oven shuts down unexpectedly or throws multiple error codes, the board may need replacement.
Wiring Harness or Loose Connections
It’s also possible that the issue lies in the wiring between the fan and control board. A damaged or loose harness can interrupt communication, leading the oven to misinterpret the fan’s status.
Models That Use WB26X35089 and Commonly Display F97 Errors
The following GE double oven models are known to use part # WB26X35089 and may display the F97 fault code:
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GE JT3500SF3SS
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GE JT3500SF2SS
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GE JT5500SF3SS
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GE JT5500SF2SS
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GE PK7500SF1SS
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GE PK7500SF2SS
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GE PT7550SF1SS
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GE CT9550SH2SS
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GE CT9550SH3SS
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GE CK7500SH1SS
Make sure to confirm your model number before ordering any parts.
What We Recommend from Field Experience
From what we’ve seen in hundreds of calls, replacing the lower fan (WB26X35089) typically solves the problem. However, if the issue persists:
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Test for voltage at the fan connector
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Inspect the wiring for continuity
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Consider control board replacement if other parts test fine
Proper diagnosis ensures you won’t waste time or money on unnecessary repairs.
Expert GE Oven Repairs in Metro Atlanta
If you’re dealing with an F97 error on your GE oven, professional service can save you hours of frustration. At Atlanta City Appliance Repair, we provide expert diagnosis and same-day repairs for cooling fans, control boards, and related parts.
We proudly serve:
📍 Alpharetta, Roswell, Buckhead, Sandy Springs, and the greater Atlanta metro
📞 Call or Text: (404)903-1453
🛠️ Book Online: https://atlantaappliancesrepair.net/appointment/
💬 Text Support: (470)223-5959