Note: This conversation is taken from a recent communication between our team and a customer in Alpharetta experiencing an issue with her Samsung unit, dryer not heating We’re sharing it to help others who may be facing the same problem.
📞 CUSTOMER (Jessica, Alpharetta Resident):
“Hi, I’m calling because my Samsung dryer isn’t heating. It runs fine, the drum spins, but my clothes come out cold and damp. I’ve got a family of five—this is turning into a laundry nightmare.”
📋 DISPATCHER (Amanda, Atlanta City Appliance Repair Office):
“Hi Jessica! That sounds frustrating—we hear that a lot, especially with Samsung models like the DV45H7000EW. It’s likely a burned-out heating element. We have a tech in Alpharetta today who can swing by. The diagnostic is $65, and it goes toward the repair if you move forward.”
Samsung Dryer not heating Alpharetta
👩 CUSTOMER:
“Yes, that works. The dryer is electric and maybe 7 years old. We haven’t had problems with it until now.”
📱 DISPATCHER:
“Got it, thanks. We’ll dispatch Abraham, one of our senior techs. He’s familiar with your model and has the parts ready. You’ll get a call when he’s on the way.”
🛠️ ON-SITE VISIT
👨🔧 TECHNICIAN (Abraham):
“Hi Jessica, nice to meet you. Let’s take a look at that Samsung dryer and figure out what’s going on.”
(After diagnostic testing…)
👨🔧 TECHNICIAN:
“Good news—I’ve confirmed it’s the heating element. This model, the DV45H7000EW, is known for element failure after a few years. The rest of the dryer looks great. I can replace the part now and get you back up and running.”
👩 CUSTOMER:
“Thank you! Is this a common issue?”
👨🔧 TECHNICIAN:
“Very common. The element burns out with age and heavy use. I also checked your thermal fuse and vent airflow to make sure nothing else is causing it to overheat.”
(Installation completed 25 minutes later)
👨🔧 TECHNICIAN:
“All done! New OEM heating element installed, and your dryer is heating again. You’re good to go.”
👩 CUSTOMER:
“Awesome! That was way easier than I expected. Thank you for the quick fix!”
🔥 Why Your Dryer Not Heating
If your dryer runs but doesn’t heat, it’s often caused by:
- A burned-out heating element
- A tripped thermal fuse
- A faulty thermostat
- Or even restricted airflow from lint buildup
This is especially common in Samsung dryers like the DV45, DV42, and DV48 series.
📍 Trusted Dryer Repair in Alpharetta, GA
At Atlanta City Appliance Repair, we specialize in Samsung dryer repair and service homes throughout Alpharetta and North Atlanta. Whether it’s a heating issue or something more complex, we carry the most common replacement parts for same-day service whenever possible.
✅ Why Customers in Alpharetta Choose Us
- Local, licensed, and insured technicians
- 25+ years of appliance repair experience
- Flat-rate pricing based on industry standard (no surprise charges)
- Friendly service with real-time updates
📞 Dryer Not Heating? Contact Us Today!
If your Samsung dryer is running but not heating, don’t wait. We can often diagnose and repair it the same day.
Call Atlanta City Appliance Repair at (404)903‑1453 or book online here.
We’ll get your laundry back on schedule—fast.
🔧 Common Models We Service:
- Samsung DV45H7000EW
- Samsung DV42H5000EW
- Samsung DV48H7400EW
- And more