Flat rate charges based on the job (labor+parts) from Appliance Repair Blue Book, not the hours worked.

SERVICE CALL & DIAGNOSTIC FEES

Residential Appliances

Our standard service call fee is $65 for regular residential appliances.

This fee includes:
• Travel to your location
• Full diagnostic inspection
• Repair estimate

If you proceed with the repair, the $65 service call fee will be waived, and you will only pay for parts and labor.

The $65 fee can be applied toward the repair if completed within 14 days of the initial visit (depending on the situation). After 14 days, a new service call may be required.

If more than one appliance needs to be inspected at the same address, there is an additional $30 fee for each additional appliance.

Commercial & High-End Appliances

For commercial equipment or high-end appliance brands, the service call fee is $85 per appliance.

Examples include:
Viking, Sub-Zero, Dacor, Miele, Thermador, Fisher & Paykel, Wolf, FiveStar, Southbend, Royal, Imperial, Jackson, Fagor and similar brands.

For business locations or commercial properties, the $85 diagnostic fee is not applied toward the repair.

Stackable Washer/Dryer & Double Ovens

For stackable washer & dryer units or built-in double ovens (microwave/oven combos), the service call fee is $130.

These units usually require two technicians to safely remove the appliance.

If a capable adult is available to assist the technician, the standard $65 service call fee may apply instead.

Property Management & Rental Properties

For property management companies, landlords, or rental properties, the service call fee is $65 per visit.

This includes:
• Scheduling with the tenant
• Travel and diagnostic
• Repair estimate
• Invoicing and documentation

If the repair is completed by our company, the $65 fee will be waived.

If the rental property has a high-end appliance, the service call fee will be $85 per appliance.