FAQ’s

You can schedule an appointment 24/7 – at any time – online, using our appointment form, or by phone (404)903-1453 Mon-Fri 9am-6pm/ Sat 9am-2pm. Also you can reach out to us by text message via ‪(470)223-5959‬ (Only for messages and pictures)

Most of the time we can come the same day or next day in the morning depending on your area.

We cover following areas: Alpharetta, Johns Creek, Roswell, Sandy Springs, Dunwoody, Brookhaven, Chamblee, Duluth, Norcross, Peachtree Corners, Marietta, Smyrna, Mableton, Kennesaw, Northern Atlanta and many other areas. Call us now at (404)903-1453 to find out.

Yes. As required by law, all labor performed is warranted for 90 days. (Only Labor) Depending on the appliance type, make and the nature of the problem; materials and parts warranty needs to be checked with a manufacturer, most of them are 90 days as well but some of them could be 30 days(electronic parts)

Residential Appliances

Our standard service call fee is $65 for regular residential appliances. This fee includes:

• Travel to your location

• Full diagnostic inspection

• Repair estimate

If you choose to proceed with the repair, the $65 service call fee will be waived, and you will only pay for parts and labor.

The $65 diagnostic fee can be applied toward the repair if the repair is completed within 14 days of the initial visit (depending on the situation). After 14 days, a new service call may be required.

If more than one appliance needs to be inspected at the same residential address, there is an additional $30 diagnostic fee for each additional appliance.

Commercial & High-End Appliances

For commercial equipment or high-end appliance brands, the service call fee is $85 per appliance.

This applies to brands such as:

Viking, Sub-Zero, Dacor, Miele, Fisher & Paykel, FiveStar, Southbend, Royal, Imperial, Jackson, Fagor, and similar premium or commercial appliances.

For commercial properties or business locations, the $85 diagnostic fee is not applied toward the repair.
The fee is charged per appliance (for example: 2 appliances = $170).

Stackable Washer/Dryer & Double Ovens

For stackable washer and dryer units or built-in double ovens (including microwave/oven combinations), the service call fee is $130.

This is because two technicians are typically required to safely remove and inspect the unit.

If a capable adult is available to assist our technician, the standard $65 service call fee may apply instead.

Property Management Companies

For property management companies and rental properties, the service call fee is $65 per visit.

This fee includes:

• Scheduling with the tenant

• Travel to the property

• Diagnostic inspection

• Repair estimate

• Invoicing and documentation

If the repair is completed by our company, the $65 service call fee will be waived.

However, if the rental property has a high-end appliance (such as Viking, Sub-Zero, Miele, etc.), the service call fee will be $85 per appliance.

Yes, we work with management companies. We have been working with 10+ large management companies in Atlanta area for many years. Click here to contact our team.

For all management companies, our service call fee will be $65( including: scheduling with a tenant, service trip, diagnostic, estimate, invoicing, sending pics and reports etc), it will be waived with a completed repair

We service and repair all major appliances including: Refrigerators, Ovens, Stoves, Ranges, Cook-Tops, Microwaves, Dishwashers, Garbage Disposers, Washers, Dryers and more. Check on this link or call us at (404)903-1453

We service all major brands, makes and models, including:

According to our experience in most cases, older appliances are more reliable and better quality than newer ones. Also, the cost of repairs of newer appliances a lot of times is significantly higher because parts cost a lot more, and, sometimes, they are not even available right away. Considering that the cost of new appliances is considerably higher than a repair, in most cases, it pays to fix them. After performing an inspection of your unit our experienced appliance repair technicians will advise you whether it is a good idea to fix your appliance or buy a new one. Read more about Repair Vs Replace

Call us at (404)903-1453 or use our 24/7 form to schedule an appointment online. Do not take apart your appliance, because something else might break down along this process creating a secondary problem and increasing repair cost. Also, we will not be able to diagnose the problem without putting your appliance back together.

We prefer to be upfront with you. Without inspecting your appliance at your premises and running a full diagnostic, it is impossible to quote a price. The cost of repair depends on a lot of different factors, including appliance type, brand, age, modification, certain specifications, a cost of parts etc. Beware of the companies that quote you a price of repair without even having a look at the appliance and professionally inspecting the unit.

Yes, 60%-70% we will be able to repair your appliance within the first visit. Our technicians carry everyday most common parts that break often. In the event your appliance requires parts that need to be ordered, we can obtain them within 2-10 business days. If the part is on back-order from manufacturer, it can take up to month to get a part but we will notify you right the way if it would be the case

We do not sell any parts or appliances.

If your repair requires replacing parts, we will replace them with new original parts that have been supplied to us by our qualified suppliers we’ve had established relationships for years. We do not acquire parts from unknown sources because there is a great chance that they might be damaged, used, broken, poor quality or in other way not fitted for repair.

We repair major appliances: refrigerators, ovens, stoves, ranges, washers, dryers, microwaves, garbage disposals etc.

Yes, you can, but you HAVE TO MENTION all coupons/promotions when calling, otherwise it will not be applied. Also our coupons/offers have some limitation based on quantity per customer and some of coupons do not work in certain areas. Please call us at (404)903-1453 if you are not sure about our coupon rules.

You can pay with: major credit card (Visa, MasterCard, American Express), check or cash. Fee may apply if you are paying with credit card.

Call us at (404)903-1453 or use 24/7 appointment form to schedule an appointment.